Arrival is a helpful app that connects shoppers with brand ambassadors to style and prepare them for trips and occasions seamlessly - allowing users and sales associates to build profiles and make requests ahead of time.
Role: User Experience & Lead Design
A custom created icon to match and reinforce the soft and friendly look and feel of the app.
The app required thinking through different use cases for two types of users: a shopper and a brand ambassador stylist. Much work went into creating seamless and frictionless behavior for both.
Each users have an in-depth profile that show activity, planned trips, information about the user and their connections.
Directly message your sales associate to let them know what you need help finding and to set up meeting times to shop together.
Manage all of your activity and notifications in one place and respond directly.